Anticipate the full implications of your decisions ahead of time – Use the solution-effect diagram to accentuate the positive
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Why take this challenge?
Prototype the impact of your decisions on your team and organisation
Preserve the cultural and behavioural values that are important to you
Better understand causality and how to achieve the effects you really want
Whether a decision is good or bad is largely determined by its implications and consequences. It is sadly an all to common experience for a change intended to improve something in one area to create issues elsewhere. When it does, the common refrain is ‘didn’t they realise …?’. And the answer is usually ‘Frankly, no’
The ripples emanating out from any decision can spread far and wide. And it can be difficult to see them all beforehand, unless you are systematic about it. The Solution Effect diagram (also known as the reverse fishbone) is just such a systematic tool.
Used effectively, it enables you to see everything that might be impacted. Both the good (usually intentional) and the bad (usually accidental). This means that you can better see how to mitigate the negative impacts. And to prepare people to take full advantage of the positive ones.
Furthermore, the tool can be used to prototype a decision. This is sometimes the fastest (most agile) means of designing a good decision. Start with a bad decision – one that is raw and not been thought out – but is in the intended direction. Then apply the solution effect tool to understand what would be likely to result in practice. And use this information to rework the prototype bad decision into something good.
+ Green track - taking it in your stride
+ Blue track - a bit of a workout (click to open)
+ Red track - stepping up to bat (click to open)
You may find the following resources helpful in tackling your challenge or in gaining further benefits from the skills and insights you develop
- Guidance on the Solution Effect Diagram
- Virtual Flipchart version of the Solution Effect Diagram
- Participative Whiteboard version of the Solution Effect Diagram
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Let us know how you get on.
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Useful links:
Adventures to date | I did it, but it didn’t work very well | How do I know if it is working
Bringing this thinking into your meetings | Adventure & Mental Health
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